Information on key services and support across Scotland.
VIOLENCE AGAINST WOMEN AND GIRLS
The National Domestic Abuse & Forced Marriage Helpline
Available 24/7 offering support and advice to women who are or have experienced domestic abuse.
0800 027 1234
Rape Crisis Scotland
The national office for the rape crisis movement in Scotland. For information or in person support at a local Rape Crisis centre please visit the help and information section of the Rape Crisis Scotland website.
The Rape Crisis Scotland Helpline
The RCS Helpline is available daily from 6pm – midnight, offering free and confidential support and information to survivors of sexual violence, their friends, relatives and workers.
08088 01 03 02
Scottish Womens Aid
Scottish Women's Aid is the lead organisation in Scotland working for the prevention of domestic abuse. The site includes information on local womens aid groups.
Shakti Women’s Aid
Help for black and minority ethnic (BME) women, children and young people who are experiencing, or who have experienced, domestic abuse.
0131 475 2399
In Care Survivors Service Scotland
A support service for adults who suffered childhood abuse in care.
0800 121 6027
Health in Mind
Trauma counselling offering a counselling service for adult survivors of childhood abuse.
Trauma Counselling Line Scotland (TCLS)
Trauma Counselling Line Scotland (TCLS) offers a confidential telephone counselling for adult survivors of childhood abuse.
SEXUAL HEALTH AND HIV
You can access free condoms, health advice and support at specialist sexual health clinics across Scotland. You can also access free confidential testing and treatment for sexually transmitted infections and blood borne viruses.
Sexual Health Scotland
Find a local sexual health clinic in your area.
0800 22 44 88
Information on sexual health and support services
A national strategy for survivors of childhood abuse. The website has a useful section on local services.
An anonymous crime reporting scheme.
For non-emergency matters, eg: if you have been a victim or a witness of a crime – you can make a report on 101. In an emergency always dial 999.
Victim Support Scotland
Offers support to victims and witnesses of crime.
0131 668 4486
NHS 24 works in partnership with local NHS Boards out-of-hours services to provide patients with health advice and help when GP practices are closed.
Breathing Space is a free, confidential phone and web based service for people in Scotland experiencing low mood, depression or anxiety.
Weekdays: Mon - Thur 6pm to 2am
Weekend: Fri 6pm - Mon 6am
Health in Mind
Health in Mind is a Scottish Charity promoting positive mental health in Scotland.
0131 225 8508
Living Life is a free Cognitive Behavioural Therapy (CBT) telephone service available to anyone over the age of 16 who is suffering from low mood, mild to moderate depression and/or anxiety.
Confidential phone line on 0800 328 9655
Mon - Fri: 1pm to 9pm
A confidential emotional support service for anyone in the UK and Ireland. The service is available 24 hours a day for people who are experiencing feelings of distress or despair, including those which may lead to suicide.
National telephone helpline for anyone coping with mental illness.
0845 767 8000
Support in Mind Scotland
Support in Mind Scotland seek to support and empower all those affected by mental illness, including family members, carers and supporters.
0131 662 4359
Mental Health information site.
Addaction gives support and advice to adults who are experiencing problems related to their own or someone else’s drug or alcohol use.
Alcohol Focus Scotland
Alcohol Focus Scotland is the national charity working to prevent and reduce alcohol-related harm.
0141 572 6700
Drinkaware is an independent charity working to reduce alcohol misuse and harm in the UK. The site contains links to local services and support.
Scottish Drug Services Directory
An online Directory with information on all drug treatment and rehabilitation services in Scotland.
Scottish Families Affected by Alcohol and Drugs (SFAD)
helpline 08080 10 10 11
BENEFITS, DEBT AND FINANCIAL ADVICE
Citizens Advice Direct (Scotland)
Advice on issues such as debt, employment, welfare and consumer advice.
Helpline: 0844 848 9600
Mon - Fri: 9am - 8pm, Sat: 10am - 2pm
Child Poverty Action Group
A charity working to get a better life for low-income families in Scotland through campaigning and lobbying, and ensuring they get the correct information through welfare rights work, information, training and advice line for advisers. They have a helpful 'find your local welfare assistance scheme' section on their site.
Expert free debt advice.
Debt Advice Helpline: 0800 138 1111,
Mon - Fri: 8am - 8pm
Provides free confidential and independent advice on how to deal with debt problems.
Helpline: 0808 808 4000
Mon - Fri: 9am - 9pm, Sat: 9.30am - 1pm
Citizens Advice Scotland
The Scottish Citizens Advice Bureau Service is made up of Citizens Advice Scotland and a network of local citizens advice bureaux.
Legal Services Agency (LSA)
LSA is a Law Centre and Charity which provides skilled legal advice, assistance and representation to vulnerable people and those who would otherwise find it difficult to get legal advice. It has a womens and young person’s dept.
08003168450 / 0141 353 3354
Scottish Association of Law Centres
All law centres are charities and aim to tackle the unmet legal needs of those in poverty and disadvantage. They specialise generally in social welfare and housing law, refugees, immigration, debt, mental health, dementia, rights of victims, education law, compromise agreements and discrimination law to name but a few areas. Law centre legal services are free at the point of delivery.
Scottish Child Law Centre
A Law Centre in Scotland that works exclusively for children and young people under the age of 21. They can provide legal advice by phone, email or post.
Advice Line: 0131 667 6333
Mon - Fri 9.30am-4.00pm
Freecall Under 21s (landlines) 0800 328 8970 (mobiles) 0300 3301421
Scottish Womens Rights Centre (SWRC)
The SWRC is a free legal advice and information service available for women aged 16+ who have been affected by gender based violence.
The Housing Rights website aims to provide accurate information to recent arrivals and to advisers about entitlements to housing, based on people's immigration status.
Shelter Scotland Helpline
The Shelter Scotland Helpline is available 9am - 5pm, Mon -Fri, offering specialised information on housing rights and homelessness. To email an adviser or for information on local offices please visit:
0808 800 4444
REFUGEES AND ASYLUM SUPPORT ORGANISATIONS
Asylum Aid works to secure protection for people seeking refuge in the UK from persecution and human rights abuses abroad. Providing free legal advice and representation to the most vulnerable and excluded asylum seekers, and lobbying and campaigning for an asylum system based on inviolable human rights principles.
A charity offering support, guidance and accommodation to vulnerable migrants across the UK. They also run the Asylum Help phone line:
0808 8000 630
Scottish Refugee Council
The Scottish Refugee Council offers a wide range of services for refugees including integration, family key work and community engagement services available within office hours.
0141 248 9799
For more information on services please visit www.scottishrefugeecouncil.org.uk/get_help
LGBT Youth Scotland Domestic Abuse Project
LGBT Youth Scotland offers a text chat service at anytime on the above number to lesbian, gay, bisexual and transgender young people and their friends. LGBT Youth Scotland offer a wide range of services including individual support, groups, projects and events.
Text 07786 202 370
For information on local services please visit: www.lgbtyouth.org.uk
Scottish Transgender Alliance
The Scottish Transgender Alliance works to improve gender identity and gender reassignment equality, rights and inclusion in Scotland.
Email: firstname.lastname@example.org or email@example.com
For information on support services please visit: www.scottishtrans.org/support/support-groups-in-scotland
Disability Benefits Helpline
For Personal Independence Payments ( PIP previously called Disability Living Allowance DLA) and Attendance Allowance.
Helpline: 08457 123 456
Mon - Fri: 8am - 6pm
Umbrella Lane based in Glasgow offers free condom supplies, advice and information.